Telegram will now provide law authorities with some bad actor info following the CEO's arrest.
French prosecutors detained and questioned Durov over alleged illegal behaviour on the platform, including trafficking and gang activity, as well as the company's purported refusal to turn over investigation-related data. Later, after the investigation was completed, he was freed from police custody with a $5.56 million bail.
The probe spurred discussion about online criminal conduct and free speech, but the authorities' worries were not entirely unexpected. Thanks in significant part to encryption technology and assurances of user privacy, the app has gathered over 950 million users over the years.
After being apprehended, Telegram declared that Durov had "nothing to conceal" and found it "ridiculous" to suggest that the platform or its proprietor were accountable for any misuse of it. Just two weeks following his capture, Durov admitted that the sudden surge in the app's user base had led to operational challenges, inadvertently facilitating the exploitation of the platform by criminals.
Telegram is taking steps to curb criminal behaviour on its platform, Durov mentioned in a post on the app. Key measures include revising its terms of service and privacy policy to indicate that it will disclose the IP addresses and phone numbers of users breaking its rules to authorities upon receiving "legitimate legal demands." The platform commits to sharing all user data provided to law enforcement agencies in annual transparency reports.
"Telegram's search function is more advanced than that of other messaging apps, allowing users to locate public channels and bots," Durov noted. "Regrettably, this capability has been misused by individuals violating our Terms of Service to peddle illegal items."
He further stated that a team of moderators, supported by artificial intelligence, has identified and eliminated "unsafe" content from the public search feature. "Should you come across any content that is illegal or harmful on Telegram Search, please report it to us through @SearchReport," Durov advised.
Telegram did not reply to CNN's inquiry regarding the volume of content removed and whether any channels or accounts were suspended as a consequence.
Durov emphasized that Telegram's search function is designed for connecting with friends and discovering news, not for promoting illegal activities.
While these adjustments are expected to reduce criminal activity on the platform's public sections, they may not eradicate the illegal use of private, end-to-end encrypted messages, where Telegram claims it cannot decode the actual content of conversations.
It remains uncertain how the decision to share some user data with law enforcement authorities will affect the ongoing investigation in France.
Telegram has previously taken action against content that violated its policies, including blocking access to certain channels linked to or operated by Hamas during its conflict with Israel. It also took down calls for violence following reports that the app was utilized to organize far-right, anti-immigrant demonstrations in the UK.
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